STOREHELP & COMPLAINTS

WE’RE HERE TO HELP

Raise a complaint.

You do not need an order ID. For a payment with no order, share your transaction details. General questions are welcome too.

NEW REQUEST

Issue typeYour name *Mobile number *Email address *

No order ID is needed. Please enter the details from your bank/UPI/Razorpay payment.

Payment UTR / reference number *Razorpay payment / transaction ID *Paid amount (₹)Payment date / timeOrder ID (only if one was shown)Tell us what happened *

No order after payment?

That is exactly what this form is for. Enter the UTR or payment reference—an order ID is not required.

Refund or general help

For refunds, provide the payment reference. For a normal question, choose General question—no payment or order details are needed. Never share PIN, CVV, or OTP.